We will refund the full money into your account in case you don’t receive your items within 30 days from that date of shipment(for Speed post) and 45 days from the date o shipment(for the Registered post).
- Our products are nonreturnable with some exceptional cases. Please go through our Return Policy before placing an order.
We will list the cases here:
- If the product is severely damaged.
- If the product is not delivered to you.
- You can contact us for refund related issue at firstname.lastname@example.org
- Once we successfully verify your application,
- We will initiate the return process.Which will be two types
- Reship: We will reship the same identical product immediately If we find you receive your item that’s damaged.
- Refund: We will initiate a refund if we find the fault is on our side or if the product is undelivered.
- Once the order is shipped, Customers can’t cancel their orders. If you want to cancel your order, Then you have to cancel it before it’s shipping.
- Shipping address cannot be changed once the package has been shipped.Any request to change shipping address will not be accepted after the package is shipped.
- We will not be held responsible for any shipment/package that is not accepted or is not claimed and are returned to us before contacting us.
If you still need assistance. You can contact us directly by sending us a mail at Support@ayurskins.com